Building on the success of the previous three editions, the fourth edition of Let’s Talk about Interpersonal Communication is a lively, challenging and interactive communication course that is fully updated and offers new research studies and additional South African examples. The book covers all major aspects of interpersonal communication. Features include: • mind maps that visually summarise each chapter • ‘In practice’ case studies that illustrate how principles work in everyday life • ‘In theory’ sections that highlight relevant communication theories for students who want to know more • each chapter ends with a ‘Moral of the story’, summarising the big idea in the chapter • additional information, web links, activities and other resources are provided by means QR codes that can be accessed through smart phones, mobile devices or through the web • access to Pearson’s Study On The Go mobile platform, with flash cards, outcomes, chapter summaries and MCQs for students on the move. Elements that enhance learning include the following: • more examples of interpersonal communication in the workplace • more South African examples • ‘in a nutshell’ tables that summarise the content • cartoons that illustrate concepts in a humorous way • suggested test and exam application questions. Marianne Louw has a Masters degree in Leadership and an Honours degree in Communication, and is doing her Doctorate in Interpersonal Leadership Communication. She heads the sections of Communication & Media Studies and Public Relations at Monash South Africa, a campus of the international Monash University. She also lectured at the University of Johannesburg (UJ) and the Vaal Triangle University of Technology. Franzél du Plooy-Cilliers holds a Doctorate in Interpersonal Communication and is the Head of the Faculty of Applied Humanities at the Independent Institute of Education (IIE). Before joining the IIE, she headed up Communication & Media Studies at Monash South Africa and lectured at UJ for several years. She is a programme evaluator for the Council on Higher Education (CHE). This eBook is a digital version of the printed book. Benefits of the ePUB format include: • The ability to view on a desktop computer, notebook or tablet; • As students adjust fonts, rotate and flip pages, content reflows to fit the device’s screen giving the user a more flexible experience; and • Students can take notes, highlight and bookmark, and access video and audio for visual learning.