Description

The FET FIRST Office Practice courses provide students with the skills, values, knowledge and attitudes to be successful as administrative, secretarial or personal assistants. FET FIRST Office Practice NQF Level 3 builds on the students’ knowledge of filing and retrieval of information; explains the management of office supplies and the handling of petty cash. Students learn about managing diaries. Students learn how to coordinate meetings, minor events and travel arrangements; receive and direct visitors and how to process incoming and outgoing telephone calls.